Shipping policy

SHIPPING

We offer Free Standard Shipping within Australia. Express shipping is available at a flat rate via your cart.

Once your order has been placed, please allow 1-3 business days for your order to be processed by our warehouse. Our warehouse is based in Queensland and observes all state and national public holidays. 

Once we have dispatched your order, you will receive a dispatch confirmation e-mail including the tracking details of your parcel.

Delivery delays may occur during high volume and peak periods or due to unforeseen reasons.

Domestic Delivery

Standard post: 5 - 10 business days

Express post*: 1 - 3 business days within express post zones

Delivery times are an estimate only. *does not guarantee same day dispatch

International Delivery

We are very happy to ship internationally from our Australian headquarters. The following countries can be selected at the checkout: New Zealand, USA, Canada & UK.  For other destinations please contact us to confirm shipping is available. 

International shipping is $20 for orders over $200.

For orders under $200:
USA, Canada & United Kingdom: $50
New Zealand: $30 

Delivery times will depend on location.

Online Cancellations & Order Amendments

Unfortunately, we are unable to cancel or make any amendments to any online orders after your order is placed. Amendments may include but are not limited to:

• Change of delivery address
• Changes to colours and sizes
• Adding or removing items
• Applying discounts
• Full order cancellations

Please ensure all details provided are full and correct at the time of order placement.